Целью изучения дисциплины является совершенствование коммуникативной компетенции устного и письменного общения на иностранном языке как в рамках профессионально-значимых тем (экономика и управление), так и деловых контактов, происходящих в профессиональной деятельности любого профиля; формирование у студентов представления о ведении бизнеса в условиях глобальной экономики средствами иностранного языка на основе использования аутентичных примеров; формирование межкультурного взаимопонимания, толерантности к различию в культурах и мировосприятии их носителей.
Дисциплина изучается в 6, 7 и 8-ом семестрах.
Количество часов – 2 часа в неделю
Рубежный контроль: 6 и 7 семестры – зачет, 8 семестр – экзамен.
Основные темы, изучаемы в рамках дисциплины:
- Философия бизнеса
- Структура компании
- Организационные формы
- Основные навыки менеджера
- Коммуникации
- Выстраивание взаимоотношений
- Успех
- Удовлетворение работой
- Международный маркетинг
- Риски
- Построение команды
- Привлечение капитала
- Служба работы с клиентами
- Кризисное регулирование
- Стили управления
- Поглощение и слияние
- Будущее бизнеса
Вопросы к экзамену:
- Business and its role in our society.
- Business mission statement.
- Company structure.
- Main departments and their functions.
- Managers and executives: UK and US.
- Organisation forms.
- Advantages and disadvantages of a partnership.
- Management skills and knowledge.
- Women in management.
- The Glass Ceiling Syndrome.
- Interpersonal business communication.
- Communication between companies and their customers.
- Communicational barriers.
- The advantages for companies to expand beyond its domestic market.
- The problems which companies face when they go international.
- Methods companies use to enter overseas markets.
- How do companies differ in their approaches to product development?
- Marketing mix.
- Four Ps.
- Cultural problems in international marketing.
- Globalization in marketing and advertising.
- What groups of people do companies build relationships with?
- What factors are to be considered by a company in order to making a decision regarding building business relationships?
- Building relations with customers.
- Employer – employee relations.
- Employee – employee relations.
- Intercultural business relationships.
- Factors and indicators of an individual’s level of success.
- What makes for a successful manager?
- Successful companies (reasons, examples).
- Successful products (reasons, examples).
- Products’ failures (reasons, examples).
- Motivating factors and how they ca be enhanced.
- Hygiene factors and their role in job satisfaction.
- Pay and fringe benefits.
- The problem of work/life balance.
- How much should companies be involved in the lives of their employees?
- Job satisfaction and a title.
- Job loyalty
- Types of risk for developing and developed countries.
- Types of risk for new ventures and well-established companies.
- Managing risks.
- Globalization and risk.
- Fraud and corruption.
- What are the advantages and disadvantages of working in teams?
- Team roles according to Meredith Belbin’s theory and their characteristics.
- Contributions which different team members can make and their allowable weaknesses.
- Stages of team life.
- Examples of poor team work and measures that should be taken in order to get the most out of a team.
- A role of the leader in a team and situations when teams need a leader.
- Steps in team-building process.
- Team-building techniques.